MOOD: Appleton is an affiliate of MOOD Media Corporation, the world’s leading provider of business music with over 150 million listeners per day, and Northern Musicast, Inc., the parent company of MOOD: Appleton brings over 30 years of audio and video design integration to Appleton, Marinette, Green Bay, “Fox Cities”, Oshkosh, Fond du Lac, Manitowoc and everywhere in between. Additionally, MOOD: Media Corporation has designed, installed and maintained more sound systems than any company in the world!
MOOD Appleton | Technical Support
Common Questions & Answers
General Questions
What happens if some of my audio/video equipment stops working — can MOOD: Appleton repair it?
Of course we can! In addition to expert design and installation, MOOD: Appleton prides itself by offering a highly trained repair technician team with over 60 years of combined experience. We are a local company and live locally. Our technical staff is dedicated to responding to service calls within 24 hours, and our weekend and holiday service is available 365 days a year. It is the policy of Northern Musicast, Inc. to never leave you, the customer, down. Additionally, we can service your business any time, anywhere through our MOOD Media service network.
My commercial space is under construction. Can MOOD: Appleton work with my builder to fit in the sound system?
Of Course! Our expert system design engineers, technicians, and sales staff are accustomed to working with architects, interior designers and builders to ensure your system meets with the engineering and aesthetic requirements of your space. We provide this expert consultation at no additional charge to you!
I have multiple business locations that are spread out geographically. Can I get them all installed at the same time?
Absolutely. Because MOOD: Appleton’s service network, we can complete installations in Appleton, Marinette, Green Bay, “Fox Cities”, Oshkosh, Fond du Lac, Manitowoc and everywhere in between, all according to your schedule. Additionally, we work within the affiliate and corporate owned MOOD Media Corporation offices nationwide and even worldwide, enabling us to extend your audio and video image well beyond our backyard.
If I call for a system installation or service, who will come out to do it?
MOOD: Appleton guarantees you’ll always work with a MOOD: Appleton employee. Our expert design, installation and service technicians receive extensive training and maintain dozens of certifications within their areas of expertise. Our technicians have over 60 years of combined experience in the Audio | Video field! You can rest assured that the MOOD: Appleton support you count on will be available to you at every step of the way.
I Would Like To Change My...
Below are the logins buttons for each specific receiver MOOD: Appleton offers. Not to worry, if you aren’t quite sure how to do this simply fill out the form below and we will be happy help you.
Below is the button to login into the MOOD: Voice site. If you do not have, or remember your login information, not a problem. Simply fill out the form below and we will be happy to help you.
Can’t find a channel? Please remember to look at which programming package you have and if that particular channel is included. We would be happy to change your programming package to meet your needs. Please fill out the form below and we will be happy to help change it for you. Thanks!
Technical Questions
A Little More In Depth…
Why does my music receiver read “LOS MUSIC”?
Please unplug your receiver, please wait for 30 seconds, and re-plugin the receiver. If this process does not correct the problem, please contact the Technical Support Department at MOOD: Appleton.
Didn’t Find the Answer?
Take a deep breath. It will be okay! After all, with over 30 years experience in the business and with our technician’s over 60 years experience in the field, we probably have seen it. We don’t say this as a challenge, but hmmm… try us! And yes, we’ve seen the deep fried headset.